Last updated: May 2026

Welcome to FillerPharma.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website, place orders, contact us, or subscribe to our newsletter. This policy is intended to comply with the General Data Protection Regulation (EU) 2016/679 (“GDPR”).

1. Data Controller

The controller of your personal data is:
FillerPharma
Email: info@fillerpharm.co.uk
Phone: +44 7851 375580

Website: https://fillerpharma.co.uk/

For any questions regarding your personal data or this Privacy Policy, please contact us at:

info@fillerpharm.co.uk

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

Information you provide directly:

• Full name
• Billing and shipping address
• Email address
• Phone number
• Payment details
• Company details (if applicable)
• Order information
• Messages sent via contact forms
• Newsletter subscription details

Information collected automatically:

• IP address
• Browser type and device information
• Cookies and usage data
• Website activity and analytics

3. How We Use Your Data

We process your personal data for the following purposes:

• Processing and delivering orders
• Providing customer support
• Managing payments and invoices
• Sending order confirmations and transactional emails
• Responding to inquiries
• Improving website functionality and user experience
• Sending newsletters and marketing communications (only with consent)
• Preventing fraud and ensuring website security
• Complying with legal obligations

4. Legal Basis for Processing

We process your data based on one or more of the following legal grounds under GDPR:

Purpose	Legal Basis
Order processing	Performance of a contract
Customer support	Legitimate interest
Marketing emails	Consent
Legal obligations	Compliance with legal obligations
Website analytics	Legitimate interest or consent

5. Newsletter & Marketing

If you subscribe to our newsletter, we may send you:

• Product updates
• Promotions
• Educational content
• Company news
• You can unsubscribe at any time by:
• Clicking the unsubscribe link in emails
• Contacting us directly

Newsletter subscriptions require your consent.

6. Sharing Your Data

We may share your personal data with trusted third parties only when necessary, including:

• Payment service providers
• Shipping and logistics companies
• IT and hosting providers
• Analytics providers
• Legal and accounting advisors
• Government authorities when required by law

We never sell your personal data.

7. Payment Providers

Payments may be processed by external payment providers. These providers process your payment data according to their own privacy policies and security standards.

8. Data Retention

We retain personal data only for as long as necessary to:

• Fulfill contractual obligations
• Comply with legal and tax requirements
• Resolve disputes
• Enforce agreements

Marketing data is retained until consent is withdrawn.

9. Your GDPR Rights

Under GDPR, you have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your data (“Right to be Forgotten”)
• Restrict processing
• Object to processing
• Withdraw consent at any time
• Data portability
• Lodge a complaint with a supervisory authority

To exercise your rights, contact us at:
info@fillerpharm.co.uk

10. Cookies

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and user behavior
• Remember preferences
• Support marketing activities

You can manage or disable cookies in your browser settings.

11. Data Security

We implement appropriate technical and organizational measures to protect your data against:

• Unauthorized access
• Loss
• Misuse
• Disclosure
• Alteration

However, no online transmission can be guaranteed to be 100% secure.

12. International Data Transfers

If personal data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place in accordance with GDPR requirements.

13. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those external websites.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any updates will be published on this page with a revised “Last updated” date.

15. Contact

If you have any questions about this Privacy Policy or your personal data, contact us:

FillerPharma
Email: info@fillerpharm.co.uk
Phone: +44 7851 375580

Website: https://fillerpharma.co.uk/